cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Danac2012
Beginner
143 Views
Message 1 of 4

Reward card error

hi all

ive received texts and emails saying i can claim my reward card and that I’m still to claim it however when i click the link and log in it comes up with 

Error !

Please try after some time. 
any help would be greatly appreciated

0 Ratings
Reply
3 REPLIES 3
DavidM
Moderator
Moderator
123 Views
Message 2 of 4

Re: Reward card error

Hi @Danac2012 and welcome to our community.

Sorry you're having bother claiming the reward. Have your orders closed and services been activated yet?

Cheers

David

0 Ratings
Reply
Danac2012
Beginner
117 Views
Message 3 of 4

Re: Reward card error

Hi @DavidM Yes both the order is completed and services active 

0 Ratings
Reply
DavidM
Moderator
Moderator
111 Views
Message 4 of 4

Re: Reward card error

Thanks for confirming that @Danac2012 .

I'll need to take a closer look at this for you so I've dropped you a private message to get in touch.

Cheers

David

0 Ratings
Reply