cancel
Showing results for 
Search instead for 
Did you mean: 
chopper075
Beginner
114 Views
Message 1 of 3

Reward card options disappeared from account

Hi,

 

I ordered 2 bt mobile sims about 1 month ago and BT were offering the reward card.

 

On my account, I had 2 reward cards to select after 30 days. They were on my account a few days ago but have disappeared now and I can't select them to order them. My account says no rewards to select. Where have they gone?

0 Ratings
Reply
2 REPLIES 2
Moderator
Moderator
98 Views
Message 2 of 3

Re: Reward card options disappeared from account

Hi @chopper075  welcome to the forum and thanks for posting. They probably have disappeared as they have been claimed. To be sure contact the Reward Card team and they will check for you that they are claimed.

cheers
John

0 Ratings
Reply
Highlighted
chopper075
Beginner
95 Views
Message 3 of 3

Re: Reward card options disappeared from account

Hi John,

 

Thanks for your reply.

Claimed by who? I haven't claimed them as I had to wait 30 days and that time hadn't passed. Nothing in my rewards history either.

 

Thanks

 

Glenn

0 Ratings
Reply