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Newbie
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Message 1 of 5

Reward card

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Hi. I am having trouble claiming my reward card - can anyone help please? I have managed to choose my tech gift fine. Thanks.

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Reward card

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Welcome to this user forum. @s600bsb 

See https://www.bt.com/manage/bt-reward-card/

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Newbie
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Message 3 of 5

Re: Reward card

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Thanks for replying. When I follow the link it says "No rewards available at the moment". There should be a Matercard. My broadband/tv went live on 4 April. Should it be there by now??

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Reward card

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@s600bsb wrote:

Thanks for replying. When I follow the link it says "No rewards available at the moment". There should be a Matercard. My broadband/tv went live on 4 April. Should it be there by now??


No, you have to wait until 14 days after activation.

I am surprised you managed to claim your free tech, as that is also 14 days after activation, which would make that the 18th April.

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Newbie
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Message 5 of 5

Re: Reward card

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Cool. Thanks
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