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Beginner
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Message 1 of 5

Reward card

Hello can anyone help I’ve signed up for landline and broadband  last month  and got activated on 14th april but still no sign of my reward any help would be wonderful please  

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Reward card

@briansmith88 

You have to claim it BT Reward Card 

You cannot claim until at least 14 days after all orders close after activation, so I would try again sometime next week, as you have three months to claim.

They are manually processed and are likely to take much longer during the current crisis.

 

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Beginner
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Message 3 of 5

Re: Reward card

Cheers will try again next week

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Beginner
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Message 4 of 5

Re: Unable to claim reward card

hi @JohnC2  any chance you could help me to as having same problem with the bt reward card please cheers brian

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Moderator
Moderator
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Message 5 of 5

Re: Unable to claim reward card

Hi @briansmith88,

Thanks for coming back to us.

We will certainly look into it for you.

I've sent you a private message with some more info that I need.

Thanks

DanielS

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