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Beginner
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Message 1 of 4

Reward card

I signed up to bt broadband at the start of the month and I think I should be entitled to a reward card. My broadband was activated on 5th November but when I attempt to claim it from the portal it says there is no reward to claim. Who should I contact to talk about this?

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Moderator
Moderator
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Message 2 of 4

Re: Reward card

Hi @Ruck21705 and welcome.

I'm sure I'll be able to help. Can you confirm when the order was placed?

Cheers

David

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Beginner
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Message 3 of 4

Re: Reward card

Sure it was 1st november

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Moderator
Moderator
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Message 4 of 4

Re: Reward card

Thanks for that @Ruck21705,

I'll drop you a message now so you can get in touch.

Cheers

David

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