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@ Reward

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When I signed up for my tv and broadband I was promised a £50 reward card, and was sent a couple of emails to make the claim.  While the email promised to take me to the appropriate page to do this, I went round in circles.  I have rung the helpline on 3 occasions, but they seem not to understand what I am referring to.  Anyone offer help, I’m getting increasingly frustrated!

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Message 2 of 2

Re: @ Reward

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Morning @Jyw1 

Welcome to the community.

Has it been over 14 days since you made the order and received the reward card? 

If so, please try getting in touch again, our customer support team can help you claim the rewards card. 

Thanks 🙂

Leanne.