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Shell2909
Beginner
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Message 1 of 2

Rewards Card/Account

I received my confirmation email to claim my rewards but nothing happens when I click claim reward. It just takes me to my account. 

I also have two account numbers and unsure why as I only have 1 service. 

Can anyone help?

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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: Rewards Card/Account

Hi @Shell2909,

Thank you for posting. I'm sorry you haven't been able to claim you BT Reward Card. If you send me your details, I'll be able to give you a hand.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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