I’m a new customer who received an email advising me of my reward card. Followed instructions to claim but nothing ? Tried emailing but just got automatic reply
Have you tried from www.bt.com/claimmyreward and follow the prompts ?Is your service live and outside the cooling off period ?
Hi @rosiebear, welcome to the forum. Did you manage to claim the reward card following the advice from Richie?
If not and you still need help let us know.