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rosiebear
Beginner
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Message 1 of 3

Rewards Card

I’m a new customer who received an email advising me of my reward card.  Followed instructions to claim but nothing ? Tried emailing but just got automatic reply 

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2 REPLIES 2
-Richie-
Guru
124 Views
Message 2 of 3

Re: Rewards Card

Have you tried from www.bt.com/claimmyreward and follow the prompts ?
Is your service live and outside the cooling off period ?

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JohnC2
Moderator
Moderator
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Message 3 of 3

Re: Rewards Card

Hi @rosiebear, welcome to the forum. Did you manage to claim the reward card following the advice from Richie?

If not and you still need help let us know.

cheers

John

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