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Marcus_Hasegan
Beginner

‎03-08-2020 21h19 - edited ‎03-08-2020 21h19

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Message 1 of 2

Rewards

Hi,

I did join BT on the 17/06 with the go live date for 03/07 and I am sure there was a reward card along with the chosen package. However, I don't seem to be able to claim the reward. I would appreciate any help to understand why that is not possible. Thanks. Marcus

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1 REPLY 1
Matt-S
Moderator-Retired

on ‎04-08-2020 8h28

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Message 2 of 2

Re: Rewards

Hi @Marcus_Hasegan,

Welcome to the Community and thanks for taking the time to post.

I'm sorry that you have been unable to claim your Reward Card online.

I have sent you a private message with the information we need to take a look into this for you.

Thanks

Matt

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