cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Pyswagoras
Beginner
247 Views
Message 1 of 2

Router Not Delivered

Hi,

I'm just trying to get some help as I can't get through to the call centres, or was on hold for over an hour before giving up.

I'm a new customer, and have been waiting 4 weeks for my new BT router to be delivered. In the meantime I'm using an old third party router which isn't ideal.

Apparently the router was originally posted but returned to sender by Royal Mail as there was no house number on the address label.

Can someone please help me out as I'm sure it's a quick fix on BT's end.

Many thanks.

 

(I'm not entirely sure which details to provide in order to help the query, so if someone could let me know that would be great, rather than sharing everything!)

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage
219 Views
Message 2 of 2

Re: Router Not Delivered

Sorry just need to phone 150   There are other post similar and problem appeared to stock shortage but CS should be able to sort it



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply