Hello, I had to cancel my BT order but the router had already been sent, to a house that is unoccupied.
I myself am overseas, and can't get back to the UK due to travel restrictions.
I have no idea where the router is, but since my order is cancelled, can't BT recall the router from the courier?
I don't know where the device is.
Can anyone help?
Regards, Anna
Hi @amarkey
Welcome to the community.
I can have it looked at for you, I've sent you a private message asking for some further details.
Cheers
Stuart