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1934hun
Beginner
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Message 1 of 3

Rubbish SERVICE, BILLING A JOKE

I have had touble and BAD SERVICE from BT from the moment i joined them 2 months ago, they broke two connection dates as they did not have the lines,gave me two account numbers and have constantly CHARGED ME TWICE for everything, cut my service because I would not pay the DOUBLE bill, charged me to re-connect the service they agreed they were wrong about AND ARE NOW THREATENING ME AGAIN TO CUT SERVICE for the bill they agreed I DID NOT OWE. Please do not be tempted to join BT...... Very DISSATISFIED CUSTOMER..

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Distinguished Guru
Distinguished Guru
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Message 2 of 3

Re: Rubbish SERVICE, BILLING A JOKE

Welcome to the forum. I'm asking the moderators to look into this for you and they will post contact info here in the morning.

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Moderator-Retired
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Message 3 of 3

Re: Rubbish SERVICE, BILLING A JOKE

Hi 1934hun, 

 

Welcome to the forum and thanks for your post. 

 

I am sorry that there was a delay in getting your services active and you were charged twice and now have a bill that's not due. I am more than happy to help with this. 

 

Can you send me in your details using the "Contact The Mods" link found in my profile and I will take it from there.

 

Cheers,

OlgaC 

Community ModeratorOlga
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