Hi, on 17/09/14 I placed an online order for BT Broadband on the basis that I would receive a £75 Sainsburys Gift Card; see following T&C's: From 09.09.14 until 17.09.14 new to BT customers eligible for a £75 Sainsbury's Gift Card when ordering a BT Broadband package and for a £125 Sainsbury's Gift Card when ordering a BT Infinity package (with or without TV). Existing BT Broadband customers upgrading to BT Infinity or those adding just BT TV are excluded. I have an email from BT dated 17/09/14 confirming the order. Why then have I today received Sainsburys Gift Card for only £25 !!