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david22MEB
Beginner
509 Views
Message 1 of 9

SAINSBURY GIFT CARD

Is the SAINSBURY GIFT CARD just a marketing con? Been promised gift card  but they have never arrived and BTCARE customer service is really awful . Is it just me ?

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8 REPLIES 8
Distinguished Sage
504 Views
Message 2 of 9

Re: SAINSBURY GIFT CARD

Please use this form to chase up your Sainsbury Gift Card.

https://bt.custhelp.com/app/contact_email/c/6090


This is the same method that the forum moderators would use. There is a delay in issuing gift cards at the moment.*
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david22MEB
Beginner
503 Views
Message 3 of 9

Re: SAINSBURY GIFT CARD

Been there done that .. it seems a bit of a con to me .. lots pf promise no result 

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Distinguished Sage
501 Views
Message 4 of 9

Re: SAINSBURY GIFT CARD

It does work they do have a very large back log this is sent out by a third party company on behalf of BT
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david22MEB
Beginner
500 Views
Message 5 of 9

Re: SAINSBURY GIFT CARD

Was promised by a case handler at BT care that they would send me a gift card for £80 within 14 day but they never arrived and I cant get any answers from any dept .. seems very strange to me

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Distinguished Sage
496 Views
Message 6 of 9

Re: SAINSBURY GIFT CARD

people do get them as I posted there is a large backlog
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david22MEB
Beginner
490 Views
Message 7 of 9

Re: SAINSBURY GIFT CARD

The third party excuse is that classic example of a company which has total compempt for its customers 

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Distinguished Sage
480 Views
Message 8 of 9

Re: SAINSBURY GIFT CARD

the third party part of my post is a fact not an excuse

This is a customer to customer self help forum posts made here do not go to BT although the forum is moderated by BT not every post is read

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Damien1
Aspiring Expert
474 Views
Message 9 of 9

Re: SAINSBURY GIFT CARD

I can confirm that they do come but you do have to chase them up
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