I ordered my broadband and phone package on 4th May, everything was activated by 29th May.
I applied for the sainsbury voucher on 31st July but I have not received my voucher yet.
Please could you check and let me know.
Welcome to this customer forum.
Please use this form to chase up your Sainsbury Gift Card, or prepaid Visa card
This is the same method that the forum moderators would use. There is a delay in issuing gift cards at the moment.
Please note, I have already used the enquiry form but haven't got any reply yet.
The enquiry ref number: *****-*****
I still have NOT received the voucher even after using the enquiry form. Please could you investigate.
I can chase your gift card for you.
Can you send me in your details using the "Contact The Mods" link found in my profile and I will be in touch.
Thanks for your reply. I have sent my details using "Contact The Mods" link. I will look forward to receiving the voucher.
It's more than 10 working days after I contacted via contact form. But i still have not received any reply.
have you got the tracking reference you got when you contacted the mods
Yes I did receive an incident number. I have sent you a personal message with the Incident number.