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Mint320
Beginner
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Message 1 of 4

Sainsbury's Giftcard Zero credit

Sainsburys giftcard came through the post should have been for £125 registered it and still 48hours later the credit is zero, had email comfirming gift card sent. Any ideas?

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Sainsbury's Giftcard Zero credit

Have you tried to register it online, and check the credit?

 

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Mint320
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Message 3 of 4

Re: Sainsbury's Giftcard Zero credit

Yes, that's what I did first, then checked later in my local store. Both say £0.00
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Distinguished Guru
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Message 4 of 4

Re: Sainsbury's Giftcard Zero credit

It sounds like BT have forgotten to put the credit on the card.

 

Sainsbury's cards can be sent out blank, and the credit then added - I buy them elsewhere and have been warned that there may be no credit for a couple of days.

 

But if there's still no credit after 48 hourd, it sounds like BT (or their subcontractors) have messed up.

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