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adrianev
Newbie
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Message 1 of 4

Sainsbury's Voucher Offer Not Received

Hi,

 

Just tried to 'claim' my £100 Sainsbury's voucher that i was entitled when I ordered back on 22-Nov-15 (installed 04-Dec-15). Was advised to go to 'www.BT.com/claimvoucher', and after entering my order date, it says that no offers were available!!

Had to wait 30 days after install before claiming apparently.

Was thinking 'what a con!!', as this was actually a deal breaker for me.

 

Can someone look into this? ...very dissapointed!

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Moderator
Moderator
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Message 2 of 4

Re: Sainsbury's Voucher Offer Not Received

Hi adrianev,

 

Welcome to the community forum and thanks for your post!

 

Sorry that you placed your order on the basis of the Sainsbury voucher only to be told that no offer was available.  Send us over your details so that we can look into this for you from here.

 

Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
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adrianev
Newbie
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Message 3 of 4

Re: Sainsbury's Voucher Offer Not Received

Hi @RobbieMac, details sent...(completed form)

I await to hear from you guys...

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adrianev
Newbie
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Message 4 of 4

Re: Sainsbury's Voucher Offer Not Received

Voucher finally received!!!!!!!!!!!!!!!

Recieved it in the post, although it doesnt actually say how much is on the card. Will try to use it this weekend.

Can say that my faith in the company seems somewhat restored...maybe.

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