Solved! Go to Solution.
I have asked the forum mods to help merge your accounts they will post here
Welcome to the community and thanks for your post!
Sorry for the mix up. You make a very good point. You can send us over your details and we'll look into this for you from here. I can't see any issue merging the accounts but we'll know more when we get your details.
Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.
Thanks for taking my calls over the last few days.
Glad I was able to help get your BT accounts merged. Should you need help again please don't hesitate to post back in the Community.