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Gfs7
Beginner
268 Views
Message 1 of 5

Self isolation

Hi I am self isolating and can not get to the post office to pay my bill will I be cut off? 

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage
260 Views
Message 2 of 5

Re: Self isolation

no

Bt did announce will not stop line until june



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Gfs7
Beginner
254 Views
Message 3 of 5

Re: Self isolation

Thank you for letting me know.. Regards George 

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NeilO
Moderator
Moderator
233 Views
Message 4 of 5

Re: Self isolation

Hi @Gfs7 welcome to the community and thanks for posting. I can confirm that what @imjolly has said is correct however if you have a debit or credit card you can also pay your bill online at MyBT or by calling our automated line on 0870 240 5566 at anytime. There's no need to speak to adviser when calling to pay on that number so no waiting times. I hope that helps.

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Gfs7
Beginner
225 Views
Message 5 of 5

Re: Self isolation

I always pay at the post office.. Thank you for letting me know 

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