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Aistevaik
Beginner
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Message 1 of 2

Services included to my bill I didn't ask

Hello,

I just checked my bill and it is far too high! I rang few weeks ago to cancel BT TV, then gentleman told that changes will be in 1 month time. And now I can see that I still need to pay for the same services till 17 oct plus some extras I didn't ask Mx or something similar? 

Just can't understand why I need to pay if it was cancelled an there the extra charges come from? The gentleman didn't mention about it. 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Services included to my bill I didn't ask

You need to phone 150 or 0800800150 from mobile and then billing and they will be able to help



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