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Beginner
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Message 1 of 2

Sorry another reward card post!

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I've also switched to BT Fibre 2 with the £100 Reward Card offer, but I am unable to claim my reward card.

Order was placed on the 15th June, switchover date was 25th June when I log in to My Rewards, it still says "There are no rewards waiting to be claimed."

Looking at the other posts I'm guessing something has gone wrong and i need to contact someone i couldn't find anywhere obvious to go on the help section of the website 😞 

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Moderator
Moderator
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Message 2 of 2

Re: Sorry another reward card post!

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Hi km1234, welcome to the forum and thanks for posting. I'm sorry that you are unable to claim your reward card. I've sent you a Private Message with info on how to contact the Mod team and we'll be happy to help you get it claimed.

cheers

John

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