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BuckleZ
Aspiring Expert
311 Views
Message 1 of 4

Still getting p2p throttle

Can a mod look into account, p2p speeds are still capped over a week after moving package...

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
309 Views
Message 2 of 4

Re: Still getting p2p throttle

This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.

Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.

 

They can be contacted using this link BT Care Team

 

They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.

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BuckleZ
Aspiring Expert
264 Views
Message 3 of 4

Re: Still getting p2p throttle

Thanks for that... sent a message.

 

 

I think i done everything right to re-sign, but need it checked.

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BuckleZ
Aspiring Expert
234 Views
Message 4 of 4

Re: Still getting p2p throttle

Spoke to technical support on live chat who say this is an known issue in certain areas?

 

Surely this is a case of the throttle not being lifted? The glasnost test shows its stilll happening....

 

 

Hoping this is sorted soon

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