cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
nmasonpage69
Beginner
468 Views
Message 1 of 9

Switching packages

Go to solution

I need help finding the screen that enables you to switch packages monthly (On/ Off) as per the BT advert. Thanks

0 Ratings
Reply
8 REPLIES 8
imjolly
Distinguished Sage
Distinguished Sage
464 Views
Message 2 of 9

Re: Switching packages

Go to solution

have you tried going to MYBT



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
nmasonpage69
Beginner
462 Views
Message 3 of 9

Re: Switching packages

Go to solution

I have but I can’t find how I access the page . I’ve even viewed YouTube videos 

0 Ratings
Reply
Anonymous
Not applicable
457 Views
Message 4 of 9

Re: Switching packages

Go to solution
nmasonpage69
Beginner
441 Views
Message 5 of 9

Re: Switching packages

Go to solution
Hi, the link takes you to a page about personalised deals, which according to the message can’t be accessed ?
0 Ratings
Reply
Anonymous
Not applicable
438 Views
Message 6 of 9

Re: Switching packages

Go to solution

You need to login

0 Ratings
Reply
nmasonpage69
Beginner
417 Views
Message 7 of 9

Re: Switching packages

Go to solution
I was logged in? Yet there is no easy access to the page I’m trying to find to turn ‘on’ or ‘off’ packages/passes ....as shown on the BT advert
0 Ratings
Reply
Anonymous
Not applicable
402 Views
Message 8 of 9

Re: Switching packages

Go to solution

Loin to bt.com

Scroll about half way down screen to "Get More From My BT"

Look for the "Your Products" Panel and click the "Manage" button on that panel

Look for the "TV" panel and click the "Manage" button

Whatever the content you see (it's personalised) Click the "Manage" button

You are now on the page that you need. If you don't see what you're looking for, scroll a little further down and click on "Show more TV Deals"

nmasonpage69
Beginner
390 Views
Message 9 of 9

Re: Switching packages

Go to solution

Thank you 🙏