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nmasonpage69
Beginner
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Message 1 of 9

Switching packages

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I need help finding the screen that enables you to switch packages monthly (On/ Off) as per the BT advert. Thanks

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8 REPLIES 8
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: Switching packages

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have you tried going to MYBT



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nmasonpage69
Beginner
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Message 3 of 9

Re: Switching packages

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I have but I can’t find how I access the page . I’ve even viewed YouTube videos 

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Anonymous
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Message 4 of 9

Re: Switching packages

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nmasonpage69
Beginner
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Message 5 of 9

Re: Switching packages

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Hi, the link takes you to a page about personalised deals, which according to the message can’t be accessed ?
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Anonymous
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Message 6 of 9

Re: Switching packages

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You need to login

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nmasonpage69
Beginner
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Message 7 of 9

Re: Switching packages

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I was logged in? Yet there is no easy access to the page I’m trying to find to turn ‘on’ or ‘off’ packages/passes ....as shown on the BT advert
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Anonymous
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Message 8 of 9

Re: Switching packages

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Loin to bt.com

Scroll about half way down screen to "Get More From My BT"

Look for the "Your Products" Panel and click the "Manage" button on that panel

Look for the "TV" panel and click the "Manage" button

Whatever the content you see (it's personalised) Click the "Manage" button

You are now on the page that you need. If you don't see what you're looking for, scroll a little further down and click on "Show more TV Deals"

nmasonpage69
Beginner
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Message 9 of 9

Re: Switching packages

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Thank you 🙏