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TonyAG
Beginner
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Message 1 of 2

TOPCASHBACK REWARD PENDING

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Hi,

I was hoping someone would be able to help.

I took out a mobile package with BT, which was eligible for cashback via TOPCASHBACK.

The cashback is for the amount of £75 and has been pending for 7 weeks from when it should have actually been payable.

I have contacted Top Cashback who advised they are awaiting BT to process this.

Please can someone help with this?

Thanks,

Tony

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PaddyB
Moderator
Moderator
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Message 2 of 2

Re: TOPCASHBACK REWARD PENDING

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Hi @TonyAG

Thank you for posting and welcome to the Community. I'm sorry there has been a delay in you receiving your cashback payment from TopCashBack. If you send me your details, I'll get this investigated with the Promotions Team.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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