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BabsH
Beginner
429 Views
Message 1 of 5

TV Packages

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If you want to change your TV package, which you are allowed to do every 30 days does the change take effect immediately?

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dfel100
Aspiring Expert
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Message 2 of 5

Re: TV Packages

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It did when upgraded to the sport package.  I did have problems cancelling it online, had to phone BT customer services to cancel it, but that did that with no problems.  Good luck

-Richie-
Guru
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Message 3 of 5

Re: TV Packages

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If you upgrade (add more content) it happens midnight the next working day, if you downgrade (remove content) it happens on the renewal of the pass/billing cycle.

BabsH
Beginner
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Message 4 of 5

Re: TV Packages

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Thanks for the information.

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ney
Expert
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Message 5 of 5

Re: TV Packages

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When I upgraded from Entertainment Max HD to the Now TV Big Entertainment package with HD add on last March. The switch happened with in 5 or 10mins of me coming of the phone with BT. I just had to register my email with Now TV to get the on demand tuff.

I cancelled BT Sport at the same time but that toke at lest 10 days before they switched it off as I had to give 14 days notice for cancelling BT Sport so the guy said but I was not charged any extra from the point I cancelled BT Sport.

Darren