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Distinguished Guru
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Message 11 of 19

Re: TV and BT Sport cancelled ?

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Without seeing your account I can't give you a definitive answer. However; if there is a charge, it should be added on the first monthly or quarterly bill after the service was removed.

We can always check it out for you if need be.

Thanks

DanielS

Expert
270 Views
Message 12 of 19

Re: TV and BT Sport cancelled ?

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If i PM my details could you check to see if im going to incur a charge for the cancellation ? thanks
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Distinguished Guru
267 Views
Message 13 of 19

Re: TV and BT Sport cancelled ?

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I can't take them through PM just yet @Venomx but I've made our contact link available to you in my profile Smiley Happy You'll see the link in the "Moderation Team Email Address" section.

Thanks

DanielS

Expert
239 Views
Message 14 of 19

Re: TV and BT Sport cancelled ?

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Thanks. I filled the form out just after you posted

Distinguished Guru
225 Views
Message 15 of 19

Re: TV and BT Sport cancelled ?

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Thanks for taking the time to do that @Venomx.

There are a few people ahead of you in the queue at the moment. We'll be in touch Smiley Happy

Thanks

DanielS

Community Manager - Retired
215 Views
Message 16 of 19

Re: TV and BT Sport cancelled ?

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@Venomx Hello there, sorry now wasn't a good time to talk. I have sent you an email explaining what happened - as it's account-specific I'll refrain from posting it here but I'll get back in touch after the home move order is closed off to make sure the BT Sport is removed as well.

Thanks

Expert
193 Views
Message 17 of 19

Re: TV and BT Sport cancelled ?

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Thanks for the quick response !
That explains everything I needed to know
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Community Manager - Retired
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Message 18 of 19

Re: TV and BT Sport cancelled ?

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@Venomx No problem at all, I'll get back in touch in a couple of weeks (after your order is completed) and I'll sort out the BT Sport. If you need to get hold of me in the meantime, please either text, email or post here 🙂

Community Manager - Retired
138 Views
Message 19 of 19

Re: TV and BT Sport cancelled ?

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Hi @Venomx good speaking with you there 🙂 Good to know the move went ahead as scheduled. The BT Sport has now been cancelled as requested.

Please post back if there's anything else I can help with.