I’ve just claimed my free rewards card but I’m unsure how to claim my free tech gift?
Welcome to the Community and thanks for your post!
Just to echo what @Keith_Beddoe has said.. You will receive an email after 30 days following activation. The email will contain a code that you can use on the BT Shop to claim for your free gift. Out of curiosity, what date did you place your order and when did your services go live?