I thought that I could ring 0844 for free in my unlimited package periuod.
This is not true.
On ringing BT customer services a man in the Phillipines told me that the cost of ringing any 0844 number is a 15p connection charge and then 2.04p per minute.
This is not true
The cost can be at a whole load of different rates depending on the rest of the 0844 number. I am told that these rates may be 1p 3p 5p 7p etc but I am not sure about this.
Can anyone please help me (and BT) to understand these rates better?
The information on the cost of 0844 numbers is available, but BT really don't make it easy to find out how much a call will cost.
My method is this:
1. Look up the "Charge Rate" for the number in this list: http://www.bt.com/pricing/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5
2. Look up the price per minute for the charge rate here: http://www.productsandservices.bt.com/consumer/assets/downloads/BT_PhoneTariff_SpecialNos.pdf