on 16-11-2013 13h32
I thought that I could ring 0844 for free in my unlimited package periuod.
This is not true.
On ringing BT customer services a man in the Phillipines told me that the cost of ringing any 0844 number is a 15p connection charge and then 2.04p per minute.
This is not true
The cost can be at a whole load of different rates depending on the rest of the 0844 number. I am told that these rates may be 1p 3p 5p 7p etc but I am not sure about this.
Can anyone please help me (and BT) to understand these rates better?
on 16-11-2013 13h42
on 16-11-2013 14h40
The information on the cost of 0844 numbers is available, but BT really don't make it easy to find out how much a call will cost.
My method is this:
1. Look up the "Charge Rate" for the number in this list: http://www.bt.com/pricing/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5
2. Look up the price per minute for the charge rate here: http://www.productsandservices.bt.com/consumer/assets/downloads/BT_PhoneTariff_SpecialNos.pdf