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Newbie
Posts: 1
Registered: ‎16-11-2013
0

The cost of calling 0844 numbers

I thought that I could ring 0844 for free in my unlimited package periuod.

 

This is not true.

 

On ringing BT customer services a man in the Phillipines told me that the cost of ringing any 0844 number is a 15p connection charge and then 2.04p per minute.

 

This is not true

 

The cost can be at a whole load of different rates depending on the rest of the 0844 number.  I am told that these rates may be 1p 3p 5p 7p etc but I am not sure about this.

 

Can anyone please help  me (and BT) to understand these rates better?

Distinguished Sage
Posts: 50,653
Registered: ‎21-06-2010
0

Re: The cost of calling 0844 numbers

There is plenty of help on this subject by doing a google search
This link is a good start http://consumers.ofcom.org.uk/files/2010/01/numbering.pdf

john46 | BT.com Help Site | BT Service Status
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Distinguished Guru
Posts: 5,144
Registered: ‎27-01-2010
0

Re: The cost of calling 0844 numbers

The information on the cost of 0844 numbers is available, but BT really don't make it easy to find out how much a call will cost.

 

My method is this:

1. Look up the "Charge Rate" for the number in this list: http://www.bt.com/pricing/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5

2. Look up the price per minute for the charge rate here: http://www.productsandservices.bt.com/consumer/assets/downloads/BT_PhoneTariff_SpecialNos.pdf