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Daniel2504
Beginner
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Message 1 of 3

Top Cashback

Hello,

 

I’m joined BT  30/10/2019 opting for the Fibre to home and phone line which offered me a £110 cashback through top cashback for joining.

The line was active within a few days and logged fine on the app, but it says 9 weeks to payout but I’m now past 10 weeks and top cashback still said are waiting for BT, what would you suggest doing?

Thanks,

Daniel

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Top Cashback

@Daniel2504 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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NeilO
Moderator
Moderator
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Message 3 of 3

Re: Top Cashback

@Daniel2504 I've sent you a private message so you can send over your details to the moderation team and we'll chase that up.

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