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Moderator
Moderator
828 Views
Message 11 of 22

Re: Yet another with reward and cashback problem.

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Hi @insa80 and thanks for posting.

 

I'm sorry it's taking so long to get the cashback sorted. I'll be happy to check if there's anything we can do to help. Can you please send over your details using the contact link in my profile and we'll take it from there.

 

Cheers

 

David

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Aspiring Contributor
821 Views
Message 12 of 22

Re: Yet another with reward and cashback problem.

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Thak you I will try again through you but I just got a repsonse in my e-mail from one of BT advisors I guess that they can't see me being eligable to any Cashback and I am confused now as why Topcashback page says my cashback has been Confirmed by Merchant and BT says they do not know anything. Is the Merchant Topcashback referring to not BT?

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Aspiring Contributor
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Message 13 of 22

Re: Yet another with reward and cashback problem.

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Cannot seem to find contact link
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Distinguished Sage
Distinguished Sage
812 Views
Message 14 of 22

Re: Yet another with reward and cashback problem.

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Use the link as shown below.

 

https://community.bt.com/t5/user/viewprofilepage/user-id/17

 

 

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Aspiring Contributor
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Message 15 of 22

Re: Yet another with reward and cashback problem.

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Thank you. But there is no link visible...

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Distinguished Sage
Distinguished Sage
798 Views
Message 16 of 22

Re: Yet another with reward and cashback problem.

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I have asked for it to be posted by a different moderator.

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Moderator
Moderator
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Message 17 of 22

Re: Yet another with reward and cashback problem.

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@insa80 I can see that @DavidM has made the link visible to you but you'll also see it if you click on my username. The link is on the left hand side of the webpage under the about me section. 

contact the mods.png

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Aspiring Contributor
782 Views
Message 18 of 22

Re: Yet another with reward and cashback problem.

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Thank you. GOT the link!

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Moderator
Moderator
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Message 19 of 22

Re: Yet another with reward and cashback problem.

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@insa80 That's great, we'll be in touch in the next few days as we're quite busy in the Mod team at the moment.

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Aspiring Contributor
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Message 20 of 22

Re: Yet another with reward and cashback problem.

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Thank you. Will be waiting on update.

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