Yet another with reward and cashback problem.

[DavidM]

Hi @insa80 and thanks for posting.

I'm sorry it's taking so long to get the cashback sorted. I'll be happy to check if there's anything we can do to help. Can you please send over your details using the contact link in my profile and we'll take it from there.

Cheers

David

[insa80]

Thak you I will try again through you but I just got a repsonse in my e-mail from one of BT advisors I guess that they can't see me being eligable to any Cashback and I am confused now as why Topcashback page says my cashback has been Confirmed by Merchant and BT says they do not know anything. Is the Merchant Topcashback referring to not BT?

[insa80]

Cannot seem to find contact link

[Keith_Beddoe]

Use the link as shown below.

https://community.bt.com/t5/user/viewprofilepage/user-id/17

DavidM

Moderator

**Click here to contact the mods

Change your view to Full View instead of Mobile View. Then click  on contact the mods

[insa80]

Thank you. But there is no link visible...

[Keith_Beddoe]

I have asked for it to be posted by a different moderator.

[NeilO]

@insa80 I can see that @DavidM has made the link visible to you but you'll also see it if you click on my username. The link is on the left hand side of the webpage under the about me section. 

[insa80]

Thank you. GOT the link!

[NeilO]

@insa80 That's great, we'll be in touch in the next few days as we're quite busy in the Mod team at the moment.

[insa80]

Thank you. Will be waiting on update.