Hi @labrums Sorry that this is not resolved yet. I just wanted to update you that TCB are currently investigating where you payment has been applied. As soon as I have a further update from them I'll let you know.
Hi @labrums sorry but I've no update yet. Can I just ask that you have checked your cashback account as that's the first thing they will ask me to get you to check.
Post back and let me know and I'll chase this.