cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MadMax2
Beginner
326 Views
Message 1 of 3

Trying to renew Line Rental Saver

I might be missing something obvious here. Long term BT customer.

I've recently agreed a new two- year BT Broadband contract and am trying to renew my Line Rental Saver, having received the email reminder.

The process involves agreeing to a one-off payment for the LRS  and also to a "monthly charge" which is more than double my present broadband charge.  I'm reluctant confirm the one-off payment due to the random new monthly charge .

Can anyone advise? Thanks

0 Ratings
Reply
2 REPLIES 2
conrad
Recognised Expert
317 Views
Message 2 of 3

Re: Trying to renew Line Rental Saver

I have always rung Customer Options on 0800 800 030  as I find the online system confusing and misleading.

0 Ratings
Reply
MadMax2
Beginner
315 Views
Message 3 of 3

Re: Trying to renew Line Rental Saver

Agreed but given the current situation, I don't expect a phone conversation will be possible. 

0 Ratings
Reply