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Unable to claim digital reward card

I keep getting emails and text telling me to claim my £110 digital reward card. When I follow the link it takes me to my account but doesn't give me the details how to claim. Can you advise what else I need to do?

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Message 2 of 2

Re: Unable to claim digital reward card

@Mashman156 

Select the 'message now' option on this link BT Help to have a live chat with a billing guide, they'll get you sorted.

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