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loucross
Beginner
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Message 1 of 2

Unable to claim voucher - No option to submit form through My Rewards

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BT.PNGThere is no option once logged onto Claim My Reward to actually claim it. As you can see in the above, there is the BT Rewards Card that we are eligible for, but there is no option to claim it. There is no link, no form, no hyperlink etc. It's just sitting there and you can't click on the Rewards card either.

How can you claim the rewards card when you're just getting a text only page? Please help. 

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1 REPLY 1
Moderator
Moderator
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Message 2 of 2

Re: Unable to claim voucher - No option to submit form through My Rewards

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Hi @loucross Sorry you are unable to submit a claim for your reward card.

We will be happy to submit this claim for you if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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