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Message 1 of 3

Unable to order BT Sport HD free trial

I called up as couldn't find the option to get this.
Since I have the HD extra some other channels, BT
believed this should enable the sport HD channels to work (even though they're not listed for that option)
I was put through to the 'technical' department who said they'd enable it and it would work in 4 hours.
It didn't. I've since found the option to have 3 months free sport HD but once the link is clicked and account number confirmed it always comes back with an error.
Any help appreciated
I have BT infinity and a you view box
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Distinguished Sage
Distinguished Sage
Message 2 of 3

Re: Unable to order BT Sport HD free trial

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.


Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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Message 3 of 3

Re: Unable to order BT Sport HD free trial

Hi @dantheman1983 and thanks for posting.


The quickest way to get help with this would be to contact our orders live chat team so can you give them a try and let me know how you get on?





Community ModeratorDavidM
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