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dantheman1983
Beginner
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Message 1 of 3

Unable to order BT Sport HD free trial

I called up as couldn't find the option to get this.
Since I have the HD extra some other channels, BT
believed this should enable the sport HD channels to work (even though they're not listed for that option)
I was put through to the 'technical' department who said they'd enable it and it would work in 4 hours.
It didn't. I've since found the option to have 3 months free sport HD but once the link is clicked and account number confirmed it always comes back with an error.
Any help appreciated
I have BT infinity and a you view box
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2 REPLIES 2
Distinguished Sage
Distinguished Sage
140 Views
Message 2 of 3

Re: Unable to order BT Sport HD free trial

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: Unable to order BT Sport HD free trial

Hi @dantheman1983 and thanks for posting.

 

The quickest way to get help with this would be to contact our orders live chat team so can you give them a try and let me know how you get on?

 

Cheers

 

David

Community ModeratorDaveM
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