Unable to remove old accounts from MyBT

[Nate0987]

I'm unable to remove old accounts from MyBT account.

After speaking with advisors on the phone they have told me the accounts are closed and should be removed, or that I can remove the accounts myself. However this isn't the case and I'm going round in circles.

Can someone help me resolve this or give me some info on how to remove these?

Thanks

[NeilO]

@Nate0987 welcome to the community and thanks for posting, we'll be able to help you get those old accounts removed. I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil