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Distinguished Guru
Distinguished Guru
1,775 Views
Message 51 of 75

Re: Unable to see broadband usage if on unlimited

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You don't have to go through the rigmarole every time. Once you get to the required page you can bookmark it and this will produce a sign-in screen which takes you straight there.

 

I think this has nothing to do with genuine maintenance. BT's generic sign-in screens seem to work by recognising a customer's details and translating them to a 7-digit identifier in the target page URL. For the usage monitor this has been modified to XXXXXXX for unlimited broadband customers, and this just happens to produce the maintenance page. The forced default can be overridden manually at present, but it remains to be seen whether this will last.

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Patty-L
Recognised Expert
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Message 52 of 75

Re: Unable to see broadband usage if on unlimited

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After I rated MrP for his answer,

 

I thought as the originator of this thread I should also post my thanks to Mr P for the solution

 

to accessing the monitor, lets just hope it lasts.

 

I am on unlimited and have now found out that at nearly the end of the month I have used under 4 GB. Oh well not to worry eh. Smiley Wink

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MickW45
Newbie
1,530 Views
Message 53 of 75

Re: Unable to see broadband usage if on unlimited

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This problem is just to prevent customers downgtading.

BT it seems has no thought for the concerns of their clients.

They just want to ensure they get as much of your money as they can, for as long as they can.

I shall be looking for a deal with SKY.

MickW

 

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Distinguished Sage
Distinguished Sage
1,524 Views
Message 54 of 75

Re: Unable to see broadband usage if on unlimited

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@MickW45 wrote:

They just want to ensure they get as much of your money as they can, for as long as they can.

I shall be looking for a deal with SKY.

MickW

 


Who also want to ensure they get as much of your money for as long as they can oddly enough.

Patty-L
Recognised Expert
1,515 Views
Message 55 of 75

Re: Unable to see broadband usage if on unlimited

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I now have the usage monitor back on My BT, Smiley Happy the reason being :-

 

I upgraded to Infinity 1 20 Gb usage when my cabinet got enabled.

 

I had been averaging 5Gb usage a month on ADSL (unlimited) for almost a year as confirmed by Live chat....

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gregm
Contributor
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Message 56 of 75

Re: Unable to see broadband usage if on unlimited

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I also find it frustrating that you can't view your monthly usage and the history thereof.

 

The link works great though. A question on the current usage - is that for the current month? Or since the last disconnect?

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Distinguished Guru
Distinguished Guru
1,450 Views
Message 57 of 75

Re: Unable to see broadband usage if on unlimited

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gregm wrote:  A question on the current usage - is that for the current month? Or since the last disconnect?

It's for the current calendar month, updated each day at 23.59.

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gregm
Contributor
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Message 58 of 75

Re: Unable to see broadband usage if on unlimited

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Thanks very much. Wonder if I can screen scape this now 🙂

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nokiauk
Contributor
1,267 Views
Message 59 of 75

Re: Unable to see broadband usage if on unlimited

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Monitor seems to be broken again for unlimited users. Is there any way I can get a monthly average for last 6 months?

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Distinguished Sage
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Message 60 of 75

Re: Unable to see broadband usage if on unlimited

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The monitor has only ever provided that months usage no longer
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