cancel
Showing results for 
Search instead for 
Did you mean: 
Distinguished Sage
1,782 Views
Message 71 of 75

Re: Unable to see broadband usage if on unlimited

Go to solution
The usage monitor only ever showed total usage there was no breakdown given
0 Ratings
Reply
Dhiammara
Aspiring Contributor
1,532 Views
Message 72 of 75

Re: Unable to see broadband usage if on unlimited

Go to solution

Apologies for dragging up this issue again but we will be moving home shortly, and being unlikely to get a fibre connection at the new property, we may need to look at satellite broaband where data is not unlimited. Since there is no usage monitor on an unlimited package how can I find out our usage so that we can obtain a suitable satellite package (if such a thing exists!). Is there a department at BT which can help?

0 Ratings
Reply
Distinguished Sage
1,520 Views
Message 73 of 75

Re: Unable to see broadband usage if on unlimited

Go to solution
simple answer is no I am afraid
0 Ratings
Reply
nokiauk
Contributor
1,514 Views
Message 74 of 75

Re: Unable to see broadband usage if on unlimited

Go to solution

I had this issue as well as I had to move and change to 4G broadband.  I just called BT and they were able to give me my usage figures for the last year month by month.

 

mattokun
Newbie
998 Views
Message 75 of 75

Re: Unable to see broadband usage if on unlimited

Go to solution
Had the same problem myself as I needed to check usage for a WIFI router on holiday. Someone on the chat system helped me out straight away. Shame not available from your profile page.
0 Ratings
Reply