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Jamesh87
Beginner
119 Views
Message 1 of 4

Unable to upgrade online

Hi, im having issues upgrading online im wishing to view offers as thinking of maybe going onto bt plus but when i select view options or the (view my discount) button it says unable to upgrade online
Any ideas?
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3 REPLIES
-Richie-
Expert
97 Views
Message 2 of 4

Re: Unable to upgrade online

It seems some parts of BT were not working fully today, including BT order systems and also affecting the mobile network.
Give it another try tomorrow or give them a ring on 0800 800 150, ask for the Value team.

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Jamesh87
Beginner
87 Views
Message 3 of 4

Re: Unable to upgrade online

Has been like this for atleast 4 days
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-Richie-
Expert
62 Views
Message 4 of 4

Re: Unable to upgrade online

Did you ring them ?

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