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kernowgirl
Aspiring Contributor
392 Views
Message 1 of 2

Unanswered complaints letter

I sent letter of complaint about the unfair product renewal options and treatment for existing customers on the 9th March and still have not had a relply (15 days later) although they say they will answer within 10!!!

Does anyone know how else I can contact them or get a response without having to wait hours on the telephone or Chat Line???

 

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1 REPLY 1
Distinguished Sage
382 Views
Message 2 of 2

Re: Unanswered complaints letter

That is the only way to make a formal complaint
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