This whole ludicrous situation of continually raising the cost of broadband year on year by all of the ISP's for those who are seemingly unable or unwilling to help themselves bag a better deal, will continue possibly, forever.
I just binned BT after 4 years because the next price hike would have taken my monthly payment to over £42. When I renewed after year 2 for another 2 years, I had to haggle like hell to get BT to offer me another 2 years at the same price as a new customer. I mentioned it in a previous post to which I was subsequently belittled by another forum member when I stated that I felt like I literally had to grovel to get that 'new customer deal' as an existing customer. Despite what that member said, I felt exactly like that, that I had to grovel to get the discount. This year as soon as my BT contract ended, I couldn't be bothered to go through all of the haggling game and so I did what I did previously, just switched back to Plusnet and I pay ten quid a month less than if I'd stayed with BT, though I accept that if I had actually called and grovelled hard enough, BT MIGHT have given me a discount similar to a new customer.
I can almost guarantee that after this current contract with Plusnet, I'll be back to BT because undoubtedly in 2 years time, BT will probably be offering exactly what I'm now paying but Plusnet will have increased the price for me as an existing customer to the point where it won't be worth sticking with them. It'called flip flopping, an entirely and unnecessary stupid game, but if it saves me 10 quid a month or more, then I'll do it.
Anyway, it's so easy to swap ISP these days. Why anyone whose paying far too much wouldn't, is beyond me. It took just 5 working days once out of contract to swap from BT to Plusnet and all I had to do was change my username and password in my TP-Link router and the move was absolutely seamlesss.
Sadly, within hours of initiating the switch, I was bombarded with a multitude of missed calls from a number I subsequently discovered is allegedly linked to a team operating out of Stevenage who persistently failed to leave a message to tell me what they were calling me for. That to me is both weird and stupid. I'm on silence unknown callers for a reason, specifically to prevent spamming. I searched the number and was presented with a list of whinging by others who have had a similar experience as I did. After a few days of getting the same stupid number calling me every day, I ended up having to block the number. I wouldn't mind, but when I had the MyBT App, I logged in several times before my contract ended and wasn't offered any decent incentive to stay.
Anyway, despite what appears to come across as the whingiest post ever, I actually don't have any problem with BT. I had excellent service for 4 years for 500mb broadband. I can honestly say, I look forward to returning to BT in the future when I'm sure I'll be offered a new customer sweetner.
