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chm2009
Beginner
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Message 1 of 6

Unknown number on bill

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I have a number appearing 3 times on my recent usage, which ive no idea what it is, i cant find anything about it online apart from someone else saying they have had it on their bill but they havent dialled it. I phoned BT to query this and after a few minuntes on hold was told that they cant tell me what it is due to data protection ( ! ) The only way apparently I can determine what it is is to phone it ( and get charged ) again! Is there anyone that can help on here if I provide the number?

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Unknown number on bill

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did you try google and see if it a common problem



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chm2009
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Message 3 of 6

Re: Unknown number on bill

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Yeah as I said im unable to find anything out about it online, which is very strange aswell as usually I can find numbers in there and see what they are.

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Unknown number on bill

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did you try using the forum search to see if anyone else had posted about the number  However if it had been posted on forum then I would have expected google to have found it



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chm2009
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Message 5 of 6

Re: Unknown number on bill

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Ok ive found it now - it was a number we had phoned but yeah im amazed it wasnt on google!

Many thanks.

 

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Distinguished Sage
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Message 6 of 6

Re: Unknown number on bill

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Glad you solved your problem
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