cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
309 Views
Message 1 of 4

Upgrade and payment options

I currently pay my broadband bill by monthly bank transfer. 

I am trying to sign up to a 'BT personal broadband deal' upgrade, but am informed that payment has to be by direct debit. Is there any way to upgrade and keep my existing payment method ?

 

 

0 Ratings
Reply
3 REPLIES 3
299 Views
Message 2 of 4

Re: Upgrade and payment options

Can't answer your question directly but what's wrong with Direct Debit? It's essentially a bank transfer but automatic.

--
You can click the thumbs up icon below this message if you think it was helpful.
284 Views
Message 3 of 4

Re: Upgrade and payment options

BT allow these payment options. Why am I restricted if I upgrade ?

With Direct Debit the 3rd party controls when and how much is taken; with Bank Transfer I have control.

0 Ratings
Reply
236 Views
Message 4 of 4

Re: Upgrade and payment options


@RFJ wrote:

With Direct Debit the 3rd party controls when and how much is taken; with Bank Transfer I have control.


The Direct Debit Guarantee requires the recipient to give you prior notice of any change in the amount or date of a payment and your bank must refund you on demand in the unlikely event of an error. See here.

That amounts to full control.

--
You can click the thumbs up icon below this message if you think it was helpful.