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DavidC
Contributor
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Message 1 of 3

Upgrade to BT plus

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Hi. I don't know if anyone has any info on how to go about this? When I try to upgrade online I get to the check out and then get told - you don't have a BT line! I wonder if this is because I have Line saver rental and so pay annually.

When I ring the number in the email I just get stuck in a never ending queue. Having spent 2 whole days trying to get someone (and half an hour this morning) I have given up.

Does nyone knoe if there is another way of upgrading or if it's even worth the time and trouble to upgrade?

Thanks

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: Upgrade to BT plus

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Hi @DavidC,

I'm sorry you haven't been able to upgrade to BT Plus. If you send me in your details, I'll be able to help you with that order.

Please can you send me in your details using the "Contact The Mods" link found in my profile?

Thanks

PaddyB

Community ModeratorPaddyB
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DavidC
Contributor
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Message 3 of 3

Re: Upgrade to BT plus

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Thanks for the offer but I kept trying and have just got off the phone after speaking to a guy in Glasgow who was most helpful.

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