I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Is your phone working?
Has there ever been a phone line at your property? If so, did the last owner remember to cancel their service?
Is it a new build property?
Have you tried the Order Live Chat Team ?
It may be an Openreach network issue.
Hi @Unhappymover Sorry you are still waiting to have your broadband connected.
We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.
I can understand your frustration and I'm sorry to see that that your service are still not connected. I've had a look at our email queue and can see that we have your details. There are a few cases a head of you in the queue and wi'll reply as soon as we can.