Uswitch reward

[Jjloaded]

Hi I'm hoping this question may get asked alot so hopefully a simple solution I have had my Broadband activated since 28.11.19 but still awaiting my Marks and Spencer voucher has other users experienced similar issues and how long did yours take to get posted to home address

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[JohnC2]

Hi @Jjloaded welcome to the forum and thanks for posting. Can I just confirm that you have claimed the voucher at 

https://www.broadbandbenefits.co.uk/marksandspencers/Default.asp and have the 45 days for delivery passed? 

Post back and let me know.

cheers
John

[Jjloaded]

I have claimed via the benefit website is it 45days from then ...so 45days to claim then 45days to arrive 

[Keith_Beddoe]

Did you just claim it today on the benefit website?

[Jjloaded]

Activated broadband the 28/11 and claimed via board and benefits on 15/01

[Keith_Beddoe]

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@Jjloaded wrote:

Activated broadband the 28/11 and claimed via board and benefits on 15/01

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Then it will be 45 days from the 15th January, before you can chase it up.

[Jjloaded]

Who would I end up chasing this up with would it be the customer services team as am still awaiting and the clocks ticking .any assistance would be awesome

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[DavidM]

Hi @Jjloaded,

Thanks for posting. I'm sure I'll be able to help with this. I've sent you a private message explaining how you can contact the forum moderation team. Just drop me over a reply with the details and we’ll check it out.

Cheers

David