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Jjloaded
Aspiring Contributor
362 Views
Message 1 of 10

Uswitch reward

Hi I'm hoping this question may get asked alot so hopefully a simple solution I have had my Broadband activated since 28.11.19 but still awaiting my Marks and Spencer voucher has other users experienced similar issues and how long did yours take to get posted to home address

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9 REPLIES 9
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 10

Re: Uswitch reward

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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JohnC2
Moderator
Moderator
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Message 3 of 10

Re: Uswitch reward

Hi @Jjloaded welcome to the forum and thanks for posting. Can I just confirm that you have claimed the voucher at 

https://www.broadbandbenefits.co.uk/marksandspencers/Default.asp and have the 45 days for delivery passed? 

Post back and let me know.

cheers
John

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Jjloaded
Aspiring Contributor
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Message 4 of 10

Re: Uswitch reward

I have claimed via the benefit website is it 45days from then ...so 45days to claim then 45days to arrive 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 5 of 10

Re: Uswitch reward

Did you just claim it today on the benefit website?

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Jjloaded
Aspiring Contributor
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Message 6 of 10

Re: Uswitch reward

Activated broadband the 28/11 and claimed via board and benefits on 15/01

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 7 of 10

Re: Uswitch reward


@Jjloaded wrote:

Activated broadband the 28/11 and claimed via board and benefits on 15/01


Then it will be 45 days from the 15th January, before you can chase it up.

 

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Jjloaded
Aspiring Contributor
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Message 8 of 10

Re: Uswitch reward

Who would I end up chasing this up with would it be the customer services team as am still awaiting and the clocks ticking .any assistance would be awesome

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
189 Views
Message 9 of 10

Re: Uswitch reward

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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DavidM
Moderator
Moderator
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Message 10 of 10

Re: Uswitch reward

Hi @Jjloaded,

Thanks for posting. I'm sure I'll be able to help with this. I've sent you a private message explaining how you can contact the forum moderation team. Just drop me over a reply with the details and we’ll check it out.

Cheers

David

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