Virtual reward card

[Shaun881]

Hi, my reward cards says it ready to claim but when I log in to my bt my account isn’t showing up to claim it. 

[JohnC2]

Hi @Shaun881, welcome to the forum, and thanks for posting.

I'm sorry that you're not able to claim your reward card. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get it claimed for you.

Cheers

John